khelplay
khelplay
This app is available for your device
khelplay
This app is available for your device
Contact
+91 9995849510
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP, try re-sending it by clicking "send OTP" again. If this also fails, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number you previously used. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and play without any problems. This should update the app to the latest version, allowing you to access its features.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds, while bonus amounts cannot be withdrawn. This restriction applies to the money collected as a bonus, which cannot be cashed out.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, there is a possibility of payment delays, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
Using the bonus money is exclusive to gaming activities and cannot be withdrawn by others. The funds earned from playing with bonus money are available for withdrawal. You can withdraw the winnings earned from gaming sessions that utilized the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and check your transaction history. If your request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
At the heart of our mission is the satisfaction of our customers. To ensure this, we have a dedicated support team available 24 hours a day, 7 days a week to assist with any questions or concerns. Our team is committed to providing prompt and effective solutions to help customers overcome any obstacles or issues they may be facing. In addition to our exceptional customer support, we also offer attractive bonuses and promotions, loyalty programs, and frequent tournaments that provide customers with endless opportunities to maximize their earnings. These incentives are designed to encourage customers to continue using our services and to reward their loyalty and participation. Our goal is to create a positive and engaging experience for our customers, and we strive to achieve this by providing a comprehensive range of tools and resources to help them succeed. Whether customers are new to our platform or seasoned veterans, we are committed to supporting them every step of the way and helping them to achieve their goals.
At khelplay, we offer not only an impressive selection of games and secure payment options, but also attractive bonuses and promotions to enhance your gaming journey. Our dedicated customer support team is available 24/7, providing assistance and addressing any questions or concerns you may have, ensuring a smooth and enjoyable experience. With our commitment to providing the best possible service, we strive to create a welcoming and inclusive environment for all our players. Our team is always available to help, whether you need guidance on a particular game, assistance with a deposit or withdrawal, or simply have a question about our offers and promotions. In addition to our comprehensive support, we also offer a range of bonuses and promotions designed to reward our players and enhance their gaming experience. From welcome bonuses to loyalty rewards, we have a variety of incentives to help you get the most out of your time at khelplay. By joining us today, you'll have access to a world of endless entertainment and potential rewards. With new games and promotions added regularly, there's always something new to look forward to. So why wait? Join the khelplay community today and start exploring the infinite possibilities of our platform!